Vendor Performance Management
Vendor Evaluation Forms provide you with a comprehensive online survey solution that evaluates vendor performance, facilitates compliance with state and federal regulations, and agencies such as the Joint Commission and DNV.
Easily Create Vendor Evaluation Surveys
Our experts understand the contract compliance goals you’re trying to achieve with surveys. We’ll work with you to categorize your vendors, such as clinical, consulting, physician, and pharmacy service providers. Additionally, we can develop and tailor survey questions based on best practices. Vendor Evaluation Forms adheres to the specific attributes, complexities, and volume of survey types and questions your hospital needs.
Set Automatic Email Notifications
Determine the appropriate time and frequency for vendor evaluation surveys. Vendor Evaluation Forms will automatically send emails to a specific audience to initiate a survey, and then follow up with reminder emails until the survey is completed. Upon completion, you will be notified so that you can review results.
Analyze the Results and Compare with the Contract
Survey results become crucial decision-support data, especially in the event the contracted service does not meet expectations. With Vendor Evaluation Forms, you can easily compare the results to the contract, located in Contract Library.
This information can help your hospital determine if there are performance improvement opportunities, whether you should terminate, or if you should renew or extend the scope of services if the vendor exceeded your expectations.
Create watch lists for potential risks requiring further review or remediation, as well as document your risk mitigation efforts. Detailed matrix reports of survey results can be presented to stakeholders.
- Access to our healthcare experts
- Dedicated account manager
- Introductory web-based training session
- Free 24/7/365 access to help desk support
- Proof of your reasonable compliance efforts
- Online access that doesn’t require support from your IT team
- Compliance with HIPAA
- No user license fees
- Free scheduled updates
- Full report writing capabilities
- SecurTract data protection
- Set required comments for scores below a certain level
- Attach policies and procedures to each survey