The practice’s more than 80 billing areas embrace primary care, group practices, anesthesia, behavioral health, neurosciences, and more. Before using TractManager’s software and services, the group relied on a billing company to handle its credentialing and provider enrollment processes in addition to other billing responsibilities. The company handled everything from Medicare enrollment to local governmental payers such as Medicaid and all commercial carriers. Its lack of experience in credentialing and enrollment, coupled with internal process issues at the physician group, resulted in significant nonpayment issues.