Cooper University Health CareCooper University Health Care is the leading provider of health services throughout southern New Jersey.
+100 Facilities | 750 Physicians | Based in New Jersey
Client Case Study: Enrollment Services
Along with its flagship hospital, Cooper University Hospital in Camden, the system includes a network of more than 100 outpatient offices with over 750 affiliated physicians, a suburban outpatient surgical center, and several community-based urgent care centers.
Cooper University Health Care partners with TractManager and receives 400% ROI by implementing cloud-based analytics and IT-enabled enrollment services.
Lost revenue due to lack of centralization and effective enrollment software
Like most rapidly growing healthcare systems, Cooper University Health Care (Cooper) struggled with provider enrollment. Due to aggressive provider onboarding and system-wide growth, staff were overwhelmed with the high volume of new providers. With inadequate provider enrollment software and a staff struggling to stay on top of new provider enrollment and existing provider maintenance, Cooper’s provider enrollment-related edits and denials were growing at an alarming rate. The result was increased write-offs and lost revenue. Clearly, something needed to change.
The health system’s ACO and Physician Group partnered with TractManager to design and implement an NCQA-compliant credentialing program. Within three months, TractManager developed the policy infrastructure and collaborated with the health system to implement a …
The Challenge was not all facilities were covered under vendor transcription contract, an unknown mix of resources reduced visibility into rates, no firm contractual language for performance or accuracy, and vendor overcharging for turnaround time surcharges …
TractManager has supported the client’s purchased services team with data and advisory services, helping to develop and fortify processes for Purchased Services sourcing after they underwent a merger with another large health system …
Our Solutions Automate and Streamline Your Provider Management Processes.
Learn how our integrated MediTract CLM, Provider Onboarding, and Physician Analytics capabilities deliver measurable results to your healthcare organization.