Cooper University Health CareCooper University Health Care is the leading provider of health services throughout southern New Jersey.
+100 Facilities | 750 Physicians | Based in New Jersey
Client Case Study: Enrollment Services
Client Case Study:
Along with its flagship hospital, Cooper University Hospital in Camden, the system includes a network of more than 100 outpatient offices with over 750 affiliated physicians, a suburban outpatient surgical center, and several community-based urgent care centers.
Cooper University Health Care partners with TractManager and receives 400% ROI by implementing cloud-based analytics and IT-enabled enrollment services.
Lost revenue due to lack of centralization and effective enrollment software
Like most rapidly growing healthcare systems, Cooper University Health Care (Cooper) struggled with provider enrollment. Due to aggressive provider onboarding and system-wide growth, staff were overwhelmed with the high volume of new providers. With inadequate provider enrollment software and a staff struggling to stay on top of new provider enrollment and existing provider maintenance, Cooper’s provider enrollment-related edits and denials were growing at an alarming rate. The result was increased write-offs and lost revenue. Clearly, something needed to change.
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