Cooper University Health Care

Cooper University Health Care is the leading provider of health services throughout southern New Jersey.

+100 Facilities  |  750 Physicians  |  Based in New Jersey

Client Case Study: Credentialing Services

Client Case Study:
Credentialing
Services

Along with its flagship hospital, Cooper University Hospital in Camden, the system includes a network of more than 100 outpatient offices with over 750 affiliated physicians, a suburban outpatient surgical center, and several community-based urgent care centers.

Cooper University Health Care partners with TractManager and receives 400% ROI by implementing cloud-based analytics and IT-enabled credentialing services.

TractManager Case StudyThe Challenge:

Lost revenue due to lack of centralization and effective credentialing software

Like most rapidly growing healthcare systems, Cooper University Health Care (Cooper) struggled with provider enrollment. Due to aggressive provider onboarding and system-wide growth, staff were overwhelmed with the high volume of new providers. With inadequate provider enrollment software and a staff struggling to stay on top of new provider enrollment and existing provider maintenance, Cooper’s provider enrollment-related edits and denials were growing at an alarming rate. The result was increased write-offs and lost revenue. Clearly, something needed to change.

The Solution?
East Coast Physician Group

East Coast Physician Group

This 350-physician group provides convenient, high-quality healthcare to communities in New Jersey, offering a full range of outpatient health services including urgent care, primary care, specialty care, and occupational health.

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