Unsung Heroes: Why the work you are doing matters. And why we can’t go back to normal.
As I read each day’s headlines about how the COVID-19 pandemic is affecting our hospitals and health systems, two thoughts strike me. First, the frontline caregivers are obviously and appropriately being commended for their work and sacrifices. Second, there are a lot of heroes in our health organizations, and many aren’t wearing scrubs.
I’m concerned that when all of the dust settles, the supply chain will be a scapegoat in the crisis rather than being recognized for the Herculean efforts of individuals and organizations to move product to where it’s needed at unprecedented speed and volume. Supply chain teams across the nation are working tirelessly to procure supplies from sources they would never have thought imaginable, and didn’t even know existed a few months ago. They’re feeling unbelievable strain knowing their clinical staffs are having to do without critical supplies and equipment.
It’s the supply chain — suppliers, manufacturers, supply chain professionals — that will be the unsung heroes of this fight. We’ll get through this. But when we do, we shouldn’t go back to normal, because normal wasn’t working all that well. We have to rise up and do better. How do we have greater visibility in the upstream supply chain? How do we work as true partners and not just render lip service?
Let’s learn from this unimaginable, awful situation, and let’s do better, together. Read The Journal of Healthcare Contracting article.
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